If the service was improved I would definitely recommend the place. However, it will probably be a while before I give them another chance personally.
Pros
The service was absolutely horrible. We sat ourselves and waited about 20 to 25 min before they even acknowledged us. No "be with u in a min" or anything like that the whole time. It took so long that I became confused as to whether or not i was supposed to order at the counter, or if they were supposed to wait on us. After finally getting waited on, (right before I was about to leave) the waitress was very slow. I'm not one to complain about stuff like that but it was ridiculous. The food order took an excruciatingly long time especially since we had young kids with us.. Once we finally got our food I was satisfied with the quality of the food. It was really good, but I dont Know that it was worth the painful wait.
Ordered a chicken fried chicken the first night they opened... waited 15 minutes for my food only to find out they ran out of GRAVY. Mind you, we were the one of two tables even eating. I went back 2 days later and had a burger which was very good. Just don't like their high prices. 99% of the arcade games are a dollar and minimal return on tickets. Many workers standing around on their phones and joking around. If taking your family.... Bring plenty of money. It's no where as reasonable as GattiLand in Lubbock. All employees are friendly and willing to help, if not on their phone.
The arcade/prize area was pretty fun and kept the kids entertained
Cons
The food was awesome
The Food Is Delicious! great environment for the family and very affordable!
My kids had fun, the most exciting place in Plainview. We can't wait for the water slides and swimming area to open up. Food was good service was good. Friendly employees.
Absolutely love this place, their food is amazing! The prices are outstanding. The staff is awesome! Most importantly the burgers are to die for! We go back at least once a week! By far the best place to eat and have fun in Plainview!
Royal Splash Texas is a US Restaurant based in Plainview, Texas. Royal Splash Texas is located at 4000 I-27 Frontage, Plainview, TX 79072, USA.
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